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Do I really have to wait 2 yrs to replace my phone??

13 REPLIES
Journeyman

Re: Do I really have to wait 2 yrs to replace my phone??

It doesn't say "minimum savings". It says what it says.

How do you know that what you say is true and that the Sprint website is wrong?

Master

Re: Do I really have to wait 2 yrs to replace my phone??

The 150 is a minimum savings  you would see  different phones have have different savings  you will get  At the current time   You would get 150 or best discount.   If you were eligible for a discount right now the Iphone 4s would cost 199 which is more than 150 dollars off the cost of the device.

Journeyman

Re: Do I really have to wait 2 yrs to replace my phone??

I  went to "My Account" at Sprint and selected "upgrade this phone". I got a "no discount available" link. I clicked on it and got:

Save $150 on a new device for MYNAME <my cell number> in 249 day(s) on Aug 01 2012.

To receive your discount, you'll need to sign up for a 2-yr. agreement.

Seems pretty clear to me.

Message was edited by: mapesy

Wizard

Do I really have to wait 2 yrs to replace my phone??

pjh42 wrote:

Tom,  I suggested adding two years to the existing contract. Sprint would have a shorter period to recoup the discount but the way smartphones are evolving, I think you'll find that people who use them will change carriers as often as possible in order to have the latest and greatest.  I'm at the one-year point and can save $150 in 250 days with a 2 year contract. That's $150 off the retail price, right? New customers are being offered a much bigger discount than that! I'm looking at the Epic Touch 4G. Retail $500. Me in 250 days, $350. New customer, $200. Where's the customer loyalty there?  Oh, I've had FIVE consecutive years of service. And my reward is that I have to keep a phone that the manufacturer itself has stopped upgrading for another 9+ months?  Have a happy Thanksgiving.

pjh42 you are missed informed When you are done with the 2 years of your contract and get the 150 dollar discount you will be able to get the phone at $200. You will get the same price as new costumer assuming you sign another 2 year contract. You get all the discount and rebate not just 150 off the phone.

Have a Happy Thanksgiving everyone.

Journeyman

Do I really have to wait 2 yrs to replace my phone??

Tom,  I suggested adding two years to the existing contract. Sprint would have a shorter period to recoup the discount but the way smartphones are evolving, I think you'll find that people who use them will change carriers as often as possible in order to have the latest and greatest.  I'm at the one-year point and can save $150 in 250 days with a 2 year contract. That's $150 off the retail price, right? New customers are being offered a much bigger discount than that! I'm looking at the Epic Touch 4G. Retail $500. Me in 250 days, $350. New customer, $200. Where's the customer loyalty there?  Oh, I've had FIVE consecutive years of service. And my reward is that I have to keep a phone that the manufacturer itself has stopped upgrading for another 9+ months?  Have a happy Thanksgiving.

Journeyman

Do I really have to wait 2 yrs to replace my phone??

Thanks Tom.  I was just reading up on that new policy.  Its a little better, but I still have to wait 6 months before I can upgrade.  I think that after a year being current on your bill, loyal/good customers should be rewarded after, say 12 to 14 months into their contract.  I've held up my end of the contract, the customer should be rewarded for that.

Master

Do I really have to wait 2 yrs to replace my phone??

The subsidies have to be "paid" back.  If we let customers simply "renew" their already existing 2 year agreement and get "another" subsidy or discount, how could we ever pay back the purchase price of the first phone we sold at a discount?  And where we would draw the line if this was the case.  A customer could essentially upgrade their phone for the discounted price every month.  This would not be viable since Sprint is "subsidizing" a discounted phone in lieu of a customer's committment for 2 years.  And we just lowered the upgrade timeframe from 22 months to 20 months, further rewarding our loyal customers.  Now a customer is eligible for an update discount (equipment subsidy) after only 20 months of consecutive service. 

Tom

Journeyman

Do I really have to wait 2 yrs to replace my phone??

Yep.  Thats what I'm saying.  There is nothing rational about Sprint current thinking

Journeyman

Do I really have to wait 2 yrs to replace my phone??

I'm in the middle of a two-year two-line family plan contract. Are you saying that even if I were willing to extend my present contract by two years, I still would not get the "new customer" price on a new phone?

What's the rationale for that?

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Journeyman

Do I really have to wait 2 yrs to replace my phone??

Yep.  Your stuck with it man.  I was stuck with that sorry excuse of a phone HTC Hero for two full years.  Had the Rumor for two years before that.  And some small silver flip phone from 2005 for over two years before the Rumor.  Always make sure its a phone you will want for two years or pay full price for a new phone or buy a used Sprint phone somewhere.  Look into which companies back up their product and continue to put out updates on their older products instead of jumping ship to their new phone they got coming out.  Try craigslist man.  Just make sure the phone isn't stolen first.  I would have them meet you at a sprint store to verify.  If you buy off ebay, you will be taking a gamble