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What are these prorated charges?

Journeyman

What are these prorated charges?

2 weeks ago I paid my sprint bill, which was 117$, then my account balance was 0$.

Then last week I had my premium protection plan removed from my phone.

Today I checked my account and it says that I owe 154$, due in 17 days. There is a charge that says Oct 26-Nov 24-Prorated Charges for 106$. Could someone explain to me why that charge is appearing?

4 REPLIES
Wizard

Re: What are these prorated charges?

Dntmas,

Did you recently upgrade your phone or change your price plan along with removing the protection plan? It's possible that if the plan was changed mid-bill cycle it will charge you for the service you have used (prorated charge) and then pick back up with the new plan. I would be happy to look at the account with you. Please feel free to email or private message me your phone number (please do no include personal information in this forum thread).

Thank you,

Chris

sprintcares@sprint.com

Journeyman

Re: What are these prorated charges?

Actually, this still hasn't been answered. Chris never got back to me with a PM. So I'm still in the dark.

Master

Re: What are these prorated charges?

If you would send me a private message with you phone number and Pin or answer to the security question I will look into this for you

Journeyman

Re: What are these prorated charges?

Well, I PMed you.

Are either you or Chris ever going to get back to me?