Please read over this chat log: http://pastie.org/pastes/1626842/text As you can tell, the sprint rep and i are both contradicting each other. I want to purchase a Samsung Intrepid (or other windows mobile phone) and activate it on my account which does NOT have a data plan. Just talk, text and picture messaging. The lady had said that the Intrepid does NOT require a data plan OR the $10 a month premium fee for smartphones, while the links i posted in the chat log says otherwise. She then went ahead and stated that the Intrepid was NOT a smartphone while the link again said that any phone running windows mobile is a smartphone. The Samsung Intrepid runs Windows Mobile 6.5. Also note that If i do buy an Intrepid, i will do so from a 3rd party website (eBay) So I would like to know who is right. Me or her? Is the Intrepid considered a smartphone? and will i need to purchase a data plan if i activate it on my current basic family plan? P.s. My current phone is a samsung Ace.
Based on internal Care documentation, customers do NOT need to change to a data plan when activating the Samsung Intrepid. See the What's there to know about 'iconic' phones and data plans? blog for more information.
However, the Intrepid is classified as a a PDA and smartphone in our systems, so you should be required to pay for the $10 Premium Data add-on unless you are a SERO customer.
The Intrepid is still a smartphone that uses data. While you are not required to use it with a data rate plan, a separate data pack is highly recommended as you most likely would incur casual data charges otherwise.
I understand that the Intrepid is a smartphone that uses data. What i dont understand is why i NEED the $10.00 premium data ADD ON when i have no Data plan for it to ADD ON to in the first place. And I also understand that a seperate data pack is highly recommended so there are no casual data charges which is why i have blocked data for my line which means i wont have ANY data charges, even by accident.
I checked with the Marketing on the exact requirements: Even if you want to block data, data is still required on the Intrepid. For that phone, it can be in the form of a data rate plan or an attachable data pack. If you want to block data and/or not pay for the $10 Premium Data add-on, then I suggest considering a different phone.
So earlier when you said "Based on internal Care documentation, customers do NOT need to change to a data plan when activating the Samsung Intrepid." that was false? A data plan is needed for the intrepid? Even if i already have a smartphone with data blocked on my current line?
Not it wasn't false. Data in the form of a rate plan or attachable IS required, i.e., you can be on a talk-only plan with a data pack attached. If you have a smartphone without a data rate plan or data pack attachable, then whoever set up your phone and plan made an exception because the system allows for it, but it's really against product rules.