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Free Tablet Scam

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Journeyman

Re: Free Tablet Scam

This whole Tablet thing is a big scam, sprint needs to be sued for salesmen lies. 2 years ago when I switched over from Tmobile which I was paying less and Sprint offered a better deal all ended-up as lies, Salesman said since your a new customer and turning in your tmobile phones you get a free samsung tablet  all you need to do is pay for internet monthly which was 10 bucks for 24 months, no big deal. Well I got scammed, I called today Feb 6, 2017 to cancel because 2 years are up and tablet screen burned out 6 months ago. I come to find out Ive been play almost 30.00 dollars monthly and sprint rep  said I cant cancel I still owe $210 on it.... I was Shocked what Lies and Scams this company has done.  Im so ready to go back to Tmobile from which I was there for 12 years there service may have not been that good but they never lied to me.

GrandMaster

Re: Free Tablet Scam

before you jump back over to Tmo jump onto their site and type into the search bar in there "free tablet" see what all pops up. i can do that over at Verizon and you will see the same complaints.
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Journeyman

Re: Free Tablet Scam

Thanks, If Sprint doesnt correct this issue on my part Im changing networks reguardless. Tmobile never lied to me. Sprint Reps are corrupted just to make extra money.

Sprint Social Care

Re: Free Tablet Scam

Hey Gq6zero! We would hate to see you go. Please allow us to take a look into this. check your inbox and reply to the private message that I just sent you.

 

Jeffrey

Sprint Social Care


Jeffrey
Sprint Social Care
Journeyman

Re: Free Tablet Scam

Want to get the free tablet
Why is it a scam?
Journeyman

Re: Free Tablet Scam

I want some info on the free tablet
Journeyman

Re: Free Tablet Scam

borndeuce
Before Jumping into that free tablet they offer, just make sure it is free. I personally was told it was free but after my 2 years was up I wanted to cancel service due to tablet no longer working, I was told it had a remaining balance of 200 bucks. Why because the salesman placed it on a 2 year lease. All Sprint salesman are out for them self, its "ALL ABOUT THE MONEY" So please make sure its free and have there manager and salesman sign in writing it will be total free after the 2 years are up and 0 cents will be owed if canceled. Just in-case you need to sue for false advertising.

Sprint Social Care

Re: Free Tablet Scam

We have some great deals for tablets. Some of the promotions offer a tablet with a 2-Year Agreement for free however, the tablet must have a data plan, and that plan will have a monthly fee. Other promotions could be different and may vary per customer.

 

For more details you may visit your local Sprint store(to locate one click here) or contact one of our Sales expert dialing, 800-777-4681.

 

Ina.

Sprint Social Care.

Ina.
Sprint Social Care Team.
Journeyman

Re: Free Tablet Scam

This issue should not be marked as solved. The free tablet scam continues...years later. In November, I was purchasing a phone. I was told by the Sprint Representative that I qualify for a free tablet. The representative was upfront about the contract service/monthly fee that would be additional (although, he did say that it would be $20.00 and $25.00 is actually billed). However, as my bill came in the following month, in addition to the service agreement fee, there was an equipment fee charge of $12.50 for the tablet. I called immediately to resolve the issue, and each month since the charge continues to appear. I have spent hours of my life on the phone (that I can't get back), to have this reversed. After months, and countless phone conversations with representatives that talk circles in hopes that I will give up, they say they have finally fixed the mistake; blaming it on the store representative for offering me something that was not available. After reading through this blog, I find it very hard to believe that so many employees of this company misrepresent offers. In all likelihood, Sprint is hoping that its customers will get tired of spending hours of their lives on the phone for $12.50 a month and give up, pocketing the profit of their defeat. For me, it is not about the $12.50, it is about principle. I truly hope that the issue is resolved for good this time and Sprint revises its business practices so that future customers do not have to suffer such tribulations. 

Highlighted
Sprint Social Care

Re: Free Tablet Scam

JUGANT

 

 

We regret making you feel this way! We'd like to have the opportunity to rectify this experience for you.

I sent you a Private Message, please reply back to me as soon as you can.

 

 

 

Ciara

Sprint Social Care


Ciara
Sprint Social Care
Journeyman

Re: Free Tablet Scam

I had this happen to me to exactly. The exception is that I have three lines and they sold me two tablets. They stated that i had to have the 20-25$ unlimited in order to get reimbursed the 12.50 a month for the tablet. So at this point I agreed to the two fees at 25$ a piece(even though I didn't need the data because I have wi-if) and a 12.50 a month fee x2 which would later be credited back to me on the following month. I'm 4 months in and the 12.50 appears every month without the credit. We called sprint and they informed me that because we got the unlimited plane of 25 a month it null and voids the free tablet (12.50). I didn't even want the plan the rep insisted that it was the only way to receive the 12.50 credit. After talking to three different managers nothin was resolved and they blamed they women who sold me the tablet stating she misinformed us and there is nothing we she could do .
Journeyman

Re: Free Tablet Scam

Oh my goodness! I am going through the SAME thing! I have been to the Sprint store and called multiple times inquiring. Except I'm being charged for a $35 tablet plan and roughly $24 for the iPad! I was hoping that this was legit because I was going to open another line with them but this has been a total mess! I would be devastated if I let Sprint get me twice! They need to reprimand the reps that do this to unsuspecting people and honor the promotion! They told me at the beginning of March that I would receive a lump sum credit on my next bill. I'm really getting upset and have already been looking for another company to switch to. This is ridiculous and I'm going to be highly upset if I see the same thing next month. For me it's the money AND the principle! Sprint has been good up until these last few months going back and forth about this tablet deal. I guess I better start exploring other options because I'm not for this kind of service at all.
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