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Galaxy S7, HTC 10 Unlock Stalling

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Journeyman

Galaxy S7, HTC 10 Unlock Stalling

On the 6th of August I contacted Sprint customer service to request an unlock code for my wifes HTC10 and my Galaxy S7 (both paid off and in good standing). They said it would take 24-48 hours.

 

I got on the phone yesterday (the 10th) and apparently the unlock hasn't happened. Sprint's reason is that they haven't started it because of the weekend.

 

I find this absoluately unacceptable. These phones are MY phones, not Sprints - it is incumbent on Sprint to facilitate my ability to sell my phones in whatever means I feel are appropriate without attempting to shoehorn me into any specific network. 

1 REPLY 1
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Wizard

Hate to hear you had trouble getting the phone unlocked. I have answered your private message.

 

 

Penguin
Social Care Rockstar
Kudos and Accepted Solutions are Welcome
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