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Hello is anyone working or is it all computer generated?

Journeyman

Hello is anyone working or is it all computer generated?

Been a customer since August have been frustrated with Web site, logging in, pin number I was given has never been recognized. All it will allow is paying my bill, which I WILL NOT DO UNTIL I can talk to a person that will help me log in! HELP I WASTED AN HOUR ON YOUR WEB TODAY!
1 REPLY 1
Journeyman

Re: Hello is anyone working or is it all computer generated?

I don't think any of this is comupter generated, it is all live people helping other people.  

 

Do you know your username and password to log on to My Sprint, it is not that same as here on the Community.  If you can log into your My Sprint account, you can change your PIN under "My preferences".  Also you might have set up an account PIN and a voivemail PIN which can be different.  You probably also have a verbal secuirty question that you would have set up.  All 3 of these can be different.  

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