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LG V20 Claimed to be unlocked in system, but constant invalid SIM

Journeyman

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

I have purchased it locally from third party and previously it was working with local sim after oreo update phone got locked please advice wath to do now
Journeyman

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

Follow these steps https://community.sprint.com/t5/Phone-Device-Support-Library/SOLUTION-Sprint-Hints-for-Successful-Un... If that dont work send us your IMEI Number.

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Good, Better, Best don't give up until your good is better than your best! Be the Aristocratic one and give KUDOS and push the Solution button.
Journeyman

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

I do not have Spint Sim,
Community Manager

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

You will need a Sprint SIM to receive the unlock code.

 


@Motasim wrote:
I do not have Spint Sim,

 

Journeyman

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

After one week of waiting my phone still unusable. Ticket number is SD5943019. I'm tired. And hate sprint.

Sprint Social Care S.M.A.R.T. Agent

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

The ticket was completed. The device actually reflected it was already unlocked before the ticket was submitted, which I know it was unlocked before. When the unlock ticket was submitted again, did you have a Sprint SIM in the phone?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

I put sprint sim in the phone week ago, and wifi turned on too. 

Journeyman

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

phone says "no sim card or sim card error"

Journeyman

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

When I try update prl "Authentification error. Please try again later"

Journeyman

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

I'M **bleep**ING TIRED. WHAT TO DO NEXT?? HELP
Sprint Social Care S.M.A.R.T. Agent

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

The phone should register the SIM, even when the phone doesn't have service. If that Sprint SIM isn't working, you'll need to get a new one, so we can try the ticket again. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

Awesome. I made factory reset from recovery and phone locked third time. Just perfect. I always wanted this.

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