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LG V20 Claimed to be unlocked in system, but constant invalid SIM

Community Manager

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

The short answer would be to remove the Sprint ROM.  I would just wait for it to cancel.

 


@Tr0yee wrote:

My phone is unlocked already, however whenever I install my T-Mobile sim card it always gives me a wireless handheld activation process...  Is there any way to cancel that other than just waiting for it to cancel after a short time?


 

Journeyman

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

@Em_Will_I_Am I'm having similar problems unlocking my V20. I've PMed you the phone's details.

Community Manager

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

 OK

 


@fiddlefaddler wrote:

@Em_Will_I_Am I'm having similar problems unlocking my V20. I've PMed you the phone's details.


 

Journeyman

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

@Em_Will_I_Am I'm also having similar problems unlocking my V20. I've PMed you the phone's details. Thx.

Sprint Social Care S.M.A.R.T. Agent

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

Did someone submit an unlock ticket for you already?





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

Yes, and they confirmed it is fully unlocked.

Sprint Social Care S.M.A.R.T. Agent

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

Do you have a ticket number for me? Or you can message me your name, phone number and account PIN.





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

@Megntron_Sprint - PM'ed the ticket number
Sprint Social Care S.M.A.R.T. Agent

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

The security answer worked. What is the IMEI that you're inquiring about?





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

PM you both IMEI and ICCID
Journeyman

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

how do I email you to send you MEID

Sprint Social Care S.M.A.R.T. Agent

Re: LG V20 Claimed to be unlocked in system, but constant invalid SIM

Howdy treaken. I'll be more than happy to resubmit a new unlock ticket for you, if that is what is needed. I have seen a couple people state that their LG V20 re-locked to the Sprint network after the phone completed an update. 

 

Reasons for a phone re-locking to a carrier's network are:

* Past due balance on the account

* The device not be paid off

* Phone updates 

 

I sent you a PM to gather a smidge of info. 

 

 

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
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