NOT HAPPY - SPRINT'S ADVERTISING 24/7 CHAT WHEN IT IS NEVER AVAILABLE FOR REGULAR CUSTOMERS
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Questions about your account? Chat with us any time of the day and any time of the week. Our chat hours are 24 hours a day, 7 days a week. Just look for the "Chat" icon.
Please be aware that during periods of high chat volume, the "Chat" option may not be available, even during normal business hours. Our reps are working to quickly assist all customers in queue. If the "Chat" option is not available, please try again later or go to a retail store.
Re: NOT HAPPY - SPRINT'S ADVERTISING 24/7 CHAT WHEN IT IS NEVER AVAILABLE FOR REGULAR CUSTOMERS
Hello lisaltouchton. We understand how you feel. Not all Sprint chats are 24/7 Please visit https://www.sprint.com/landings/chat/ at the bottom of the page you will see the schedule for each Chat. Sorry for any inconvenience this may have cost you.
Sprint Social Care
Juan Sprint Social Care
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