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One of two paid off Samsung S7 phones is not unlocked

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Journeyman

One of two paid off Samsung S7 phones is not unlocked

Two years ago I leased two Samsung S7 Edge phones.  They were both paid off this past January.  One of the S7s was automatically unlocked soon after it was paid off, however, my other paid off S7 is still locked to the Sprint network.  I have tried calling customer sporadically over the past two weeks and my phone is still locked.  Can anyone help with this?  Thank you in advance.   

2 REPLIES 2
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Re: One of two paid off Samsung S7 phones is not unlocked

I'm happy to check into this phone for you. I'm going to send you a private message to get your account information. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
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Re: One of two paid off Samsung S7 phones is not unlocked

 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
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