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Penalizing loyalty??

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Journeyman

Penalizing loyalty??

Today I learned that after 19 years with Sprint, they've decided to add a $5 charge to each of our phone lines (we have three now) because we are on a plan that has been grandfathered in. 

 

I called customer service and was told I could upgrade to a newer plan that would cost more. 

 

I let them know I can get an unlimited plan with each of my lines for much less money elsewhere. 


Customer support told me the company I switch to can contact them directly to port the line. I don't need to call in.

 

 

1 REPLY 1
GrandMaster

Re: Penalizing loyalty??

out of curiosity which plan were/are you on?

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