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Re: Devices of all types stuck on 3G

Journeyman

Re: Devices of all types stuck on 3G

Hello, 

My wife and I have both been having this issue for the past couple months on Pixel 3 xl's.  Sprint make it out to be a rare occurrence but something is truly screwed up on their end and they have no idea, which is quite sad.  I am going to be forced to leave Sprint because of this once my leases for all my phone are paid for unless someone can figure this out.   @@@ @@@@

Please see this thread 

https://community.sprint.com/t5/Moto-Google-Essential-Others/Pixel-3-xl-stuck-on-3g/m-p/1040160#M323

 

2 REPLIES 2
Sprint Social Care S.M.A.R.T. Agent

Re: Devices of all types stuck on 3G

Have you done any troubleshooting on your phone?





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: Devices of all types stuck on 3G

@Megntron_Sprint 

Yes, please see thread I linked.  All the reps in that thread basically gave up.

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