I need help. I requested UICC unlock 3 weeks ago. SPRINT confirmed that my phone already successful unlocked. UICC status shows locked for Sprint only. One and a half week later, after couple requests my phone got sim unlock, but after factory reset locked back. Next, almost 2 weeks support create a new requests but phone still locked. Please anyone can help me and finally unlock my phone.
I'm happy to review the lock status of the phone. When requesting an unlock, the phone must be active on the data network or WiFi, it needs to be powered on, and have the Sprint SIM in it. Let's take a look at it now. I'm going to send you a private message to get the information.