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Samsung S8 Unlocking Issue

Journeyman

Samsung S8 Unlocking Issue

I have a Samsung S8 from Sprint and finding it hard to unlock the device.

Its been paid off in full and I am using the Note 9 after upgrading my S8.

Please assist me in unlocking the device.

 

Parag A.

4 REPLIES 4
Sprint Social Care S.M.A.R.T. Agent

Re: Samsung S8 Unlocking Issue

I'm happy to help with the unlock. You've stated that you're having issues with unlocking the phone. Do you know if a case has been submitted for the unlock?

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Samsung S8 Unlocking Issue

Yes I guess. When i call the customer service, they seem to see on their system that the phone is unlocked which is not the case.

Journeyman

Re: Samsung S8 Unlocking Issue

I have the receipt of upgrading to a new phone a paying for the old phone to unlock the device.


 

 


 

Sprint Social Care S.M.A.R.T. Agent

Re: Samsung S8 Unlocking Issue

Alright, I need to review your account and the phone. I'm going to send you a private message. 

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
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