cancel
Showing results for 
Search instead for 
Did you mean: 

Sprint states Iphone is unlocked yet can not insert ATT Sim chip

Highlighted
Journeyman

Sprint states Iphone is unlocked yet can not insert ATT Sim chip

We have been told 3 times that this Iphone 8 has been successfully unlocked yet when ever I insert an AT&T chip that was used from my old and broken Iphone 8 it gives me SIM provider not supported.  The crazy thing was when I bought it I put the same chip in and it started downloading my missed text messages and was operating fine.  The next say it downloaded a software update and now I see the provider SIM is not supported.  Can any of you suggest what I can do?

1 REPLY 1
Highlighted

Just to make sure - are you using an ATT SIM card for an iPhone 8 on your Sprint iPhone 8? I just wanted to make sure I'm reading that right. If so, we can take a look over everything for you and see what's going on. Let me know about that SIM and we'll take next steps. 

 



"Hail Yourself!" - Ben Kissel


Community News

This is a PUBLIC ARCHIVE board, all artciles are read only.

Please click here to search the Active Community.