Still waiting from "Upper Management" to call me back about a resolution to my complains!!!!!
A month and at least 7 messages, chats and calls to customer service and on all of them I was told that the claim has been escalated and Upper Management will call me back in 24-48 hours with a response... a month and still nothing.... they claim they have tried to call and left a voicemail but there is nothing on my phone... that is baloney!!! what a crappy company and crappy customer service!!!! SPRINT sucks!!!!!
Re: Still waiting from "Upper Management" to call me back about a resolution to my complai
Exact Same thing happened to me...
Even worse, I actually received a call but couldnt pick up, so they left me a message to call them back at 855-246-0944 - Which I did. But when you call this number, all you get is a message that says : "This is no longer a working number at Sprint. Please try another number."
SO SO FRUSTRATING!!!
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