cancel
Showing results for 
Search instead for 
Did you mean: 

Trying for 2 months to get 2 Galaxy S8s unlocked

Journeyman

Trying for 2 months to get 2 Galaxy S8s unlocked

I have called Sprints 800 number several times and have been told that my phones are unlocked. I've gone to the Sprint store and they say they can't unlock my phones. I've called customer service from the Sprint store, they keep saying both phones are unlocked. I've reset the phones and tried to update PRL. The PRL update says I need to be registered with an account. I no longer have a Sprint account. How can I get these phones unlocked?

1 REPLY 1
Sprint Social Care S.M.A.R.T. Agent

Re: Trying for 2 months to get 2 Galaxy S8s unlocked

Howdy nettiejob1. I'll be more than happy to look into unlocking your 2 phones. I'll need a smidge of info, so I sent you a PM. 

 

Here's a handy dandy article regarding the unlock process: SOLUTION: Sprint Hints for Successful Unlocks

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
Community News

This is a PUBLIC ARCHIVE board, all artciles are read only.

Please click here to search the Active Community.