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Unable to login to account

Journeyman

Unable to login to account

I'm trying to login into the sprint website and after i send in my authentication code from my phone i get the below error.I've spoken with a technical person with sprint and a another agent and they said to clear my cookies and cache and internet history. I've also tried restarting my computer and I'm still unable to login.

 

If no one is able to solve this problem I'm going to cancel my account with sprint and head to verizon because this is unacceptable for a huge company like this to have a simple website issue.

 

{"message":"","validated":true,"redirectUrl":"/mysprint/pages/secure/resetpassword/changePassword.jsp"}

1 REPLY 1
Sprint Social Care

Re: Unable to login to account

Hello ZGROOM0.

Sorry to read you are having trouble login in to Sprint.com. Allow us to take a closer look at the account. We just sent you a Private Message, please reply back as soon as you can.

 

Juan
Sprint Social Care


Juan
Sprint Social Care
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