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Unlock my Samsung Galaxy S8.


Unlock my Samsung Galaxy S8.

I have paid off my phone and was told that it would be unlocked shortly. Now I am being told that it is not eligible because of the plan that I'm on, customer service specifically told me that I will be able to have it unlocked and that the lump sum payment that was APPLIED TO MY BILL would permit it to be unlocked.


Please help me unlock my device, I don't have access to my phone anymore because it was supposed to be ported to AT&T by now... This is unbelievable and UNACCEPTABLE.


Re: Unlock my Samsung Galaxy S8.

HI There,

Thanks for reaching out to us. We'd be happy to take a look and see what's going on. We will need a bit more information. I will send a private message to get it. 

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