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Unlocking paid off s8 and s7 edge not happening

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Journeyman

Unlocking paid off s8 and s7 edge not happening

For some reason, when I called to have the s8 and s7 edge (both of which I paid off after my sprint contract) unlocked, the sprint customer service rep said that it would take a few days, but after nearly a month, I can't use the phones on other networks like T-Mobile. 

 

I also have the same issue with an Essential phone I bought via eBay, and would be interested in getting it unlocked as well.

 

Sagar

1 REPLY 1
Wizard

Re: Unlocking paid off s8 and s7 edge not happening

Hey there. Let's get this fixed for ya. Unlocks can be tricky, the phone needs to be on and plugged in, Sprint SIM inserted, and connected to Wi-Fi for it to be successful. SOLUTION: Sprint Hints for Successful Unlocks

 

I'll send you a PM so I can get your info and submit a unlock ticket for ya.

 

 

Penguin
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