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Upgrade with 1 year free unlimited promotion

Journeyman

Upgrade with 1 year free unlimited promotion

I signed up for the 1 year free unlimited promotion in July.    The terms indicate that I should be able to upgrade as of 10/1/17 and keep the free unlimited promotional rate.    I have been on the phone with customer service for over 1 hour and cannot get even a simple upgrade on one of my 3 lines processed.    I was subsequently disconnected.     How do I get my account to recognize upgrade eligibility for my 3 lines.   I would much rather process things online as the phone support is miserable.  

1 REPLY 1
Sprint Social Care

Re: Upgrade with 1 year free unlimited promotion

Hello mdgriess, give us the chance to take a look into the matter that is affecting you. Please reply to my private message at your earliest convenience.


Mayorin
Sprint Social Care
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