Met all criteria from Sprint-Hints-for-Successful-Unlocks
Even paying $2 claimed to be owed from previous owner (before completing our transaction) and "BEING ASSURED BY SPRINT AGENT THAT PHONE WOULD BE UNLOCKED!!!|
It seems that Sprint, thinks this to be a game -- where they provide assurance, upon which a transaction is completed -- AND THEN THEY DO NOT DO AS COMMITTED
From reading related posts -- it appears the helpful people on this site act "behind the scenes" to make-up for the shortfalls in Sprint's Policies, Proceedures, & Attitude toward Customer Service.
Hope someone of you will help me.
Phone is an iPhone SE (A1723 ... Sprint/T-Mobile/"Global" model)
No SIM (Not a Sprint Customer & Not Planning To Be a Sprint Customer)
Phone Turned On With Good Persistant Internet Connection
Previous Owner: Lauralee Oros
Not according to:
"If you have an Apple, Sprint may still be able to process an unlock request without the Sprint SIM attached. "
What does Sprint expect someone to do -- buy a Sprint SIM, just to get the unlock which was purportedly supposed to be done automatically ...
I know you are just trying to help -- but the Policies, Procedures, and Customer Service from Sprint is abhorent
Either way, at this point a new signal needs to be sent out in order to complete an unlock. Typically in order for the signal to come through the phone has to have a Sprint SIM in the device in order for it to handshake with the network. iPhones do work a little different and we can try sending out an unlock code without a Sprint SIM in the phone, but we can't guarantee success without the Sprint SIM. If you want to PM me the IMEI of the phone, we can take a look at it and work on getting a new signal out to the device.