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iPhone SE Unlock

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Journeyman

iPhone SE Unlock

Met all criteria from Sprint-Hints-for-Successful-Unlocks

 

Even paying $2 claimed to be owed from previous owner (before completing our transaction) and "BEING ASSURED BY SPRINT AGENT THAT PHONE WOULD BE UNLOCKED!!!|

 

It seems that Sprint, thinks this to be a game -- where they provide assurance, upon which a transaction is completed -- AND THEN THEY DO NOT DO AS COMMITTED

 

From reading related posts -- it appears the helpful people on this site act "behind the scenes" to make-up for the shortfalls in Sprint's Policies, Proceedures, & Attitude toward Customer Service.

 

Hope someone of you will help me.

 

Jason

7 REPLIES 7
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Re: iPhone SE Unlock

When did you request the unlock? Do you have the Sprint sim in the phone, have it turned on and with wifi on?





"Is your name Wi-Fi? Because I'm feeling a connection."
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Journeyman

Re: iPhone SE Unlock

Phone is an iPhone SE (A1723 ... Sprint/T-Mobile/"Global" model)

No SIM  (Not a Sprint Customer & Not Planning To Be a Sprint Customer)

Phone Turned On With Good Persistant Internet Connection

Previous Owner: Lauralee Oros

 

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Re: iPhone SE Unlock

In order for the unlock to be completed the phone has to have a Sprint sim in it. 





"Is your name Wi-Fi? Because I'm feeling a connection."
Highlighted
Journeyman

Re: iPhone SE Unlock

Not according to:

 

Sprint-Hints-for-Successful-Unlocks

 

"If you have an Apple, Sprint may still be able to process an unlock request without the Sprint SIM attached. "

 

What does Sprint expect someone to do -- buy a Sprint SIM, just to get the unlock which was purportedly supposed to be done automatically ...

 

I know you are just trying to help -- but the Policies, Procedures, and Customer Service from Sprint is abhorent

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Re: iPhone SE Unlock

Either way, at this point a new signal needs to be sent out in order to complete an unlock. Typically in order for the signal to come through the phone has to have a Sprint SIM in the device in order for it to handshake with the network. iPhones do work a little different and we can try sending out an unlock code without a Sprint SIM in the phone, but we can't guarantee success without the Sprint SIM. If you want to PM me the IMEI of the phone, we can take a look at it and work on getting a new signal out to the device. 

 



"Hail Yourself!" - Ben Kissel


Highlighted
Journeyman

Re: iPhone SE Unlock

Phone is an iPhone SE (A1723 ... Sprint/T-Mobile/"Global" model)
IMEI: [edited for privacy]
Previous Owner: Lauralee Oros

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Re: iPhone SE Unlock

It looks like the IMEI was blocked from public view. I'll send you a private message to get the IMEI again.

 

 

 


 


RedCruzr
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Queen of Unlocks and Billing Questions. Samsung for Life!!
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