That's not good David. I'll be more than happy to look into this for you. Which promotion did you take advantage of? When was the line added? How much was the prepaid card suppose to be?
from the best I can remember it said get 100 prepaid for every new line or device that you add. since that time I had added the sprint drive and I new line and 2 upgrades new devices. I was told it takes several months before I would receive the prepaid cards however I have called customer service several times and I keep being told the same thing. I should receive them in the mail. except yesturday i was told something about Elect in email. but I have got nothing either way.