cancel
Showing results for 
Search instead for 
Did you mean: 

Hello, I want to unlock my iPhone8 network lock, can you help me?

Journeyman

Hello, I want to unlock my iPhone8 network lock, can you help me?

I bought a second-hand iPhone 8 and found that the network was locked. I want to try to unlock the network lock through customer service to become unlocked, but I noticed that I need a sprint phone number to go through customer service, since right now I am in Singapore for a study term, so what should I do?

7 REPLIES 7
Sprint Social Care S.M.A.R.T. Agent

Re: Hello, I want to unlock my iPhone8 network lock, can you help me?

We can do that here as long as you can connect to wifi and have a Sprint sim to put in your phone to process the unlock. 





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: Hello, I want to unlock my iPhone8 network lock, can you help me?

Sorry that I don’t have a sprint sim since I’m overseas, can do it without SIM card?
Sprint Social Care S.M.A.R.T. Agent

Re: Hello, I want to unlock my iPhone8 network lock, can you help me?

No we can't. Without the Sprint sim the phone won't receive the unlock signal.





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: Hello, I want to unlock my iPhone8 network lock, can you help me?

Is there any other way that I can do to unlock the phone?
Sprint Social Care S.M.A.R.T. Agent

Re: Hello, I want to unlock my iPhone8 network lock, can you help me?

 You could have some one from the US send you a Sprint sim. We don't ship internationally so unfortunately we can't send you one. 





"Is your name Wi-Fi? Because I'm feeling a connection."
Journeyman

Re: Hello, I want to unlock my iPhone8 network lock, can you help me?

Can you help me to check if my phone can be unlocked? If can, I will ask my friend to send me a sprint sim, thanks
Sprint Social Care S.M.A.R.T. Agent

Re: Hello, I want to unlock my iPhone8 network lock, can you help me?

Definitely. Send me a PM with the IMEI of your phone please. 





"Is your name Wi-Fi? Because I'm feeling a connection."
Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat