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Journeyman

need help to sim unlock

my iphone x is locked to sprint need help

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7 REPLIES 7
GrandMaster

Re: need help to sim unlock

were you a Sprint customer?

 

was it on Sprint for at least 50 days?

 

did you buy it second hand from someone else?

 

and do you have a Sprint sim card?

 

 

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I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Journeyman

Re: need help to sim unlock

yes i am a sprint customer and the phone was on sprint over 50 days and i have the sprint sim

GrandMaster

Re: need help to sim unlock

https://community.sprint.com/t5/Device-Solutions/SOLUTION-Sprint-Hints-for-Successful-Unlocks/ta-p/9...

 

follow the steps listed in here so there is less back and forth needed when an agent pops in to assist.

*********************************************************
I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Sprint and my suggestions and or opinions are my own. *************************************************************************************************************
Sprint Social Care

Re: need help to sim unlock

@123julia123 if you meet requirements shown on the link @fireguy_6364 sent, please send me a Private Message so I can assist you. Just click on my name and then on Send a message at the right side. 


Carlos
Sprint Social Care
Sprint Social Care

Re: need help to sim unlock

@123julia123, it was our pleasure to assist you.


Carlos
Sprint Social Care
Journeyman

Re: need help to sim unlock

Hello!

My name is YC, I need to work abroad for a year and need your help to unlock the network lock;

 

Sprint Social Care

Re: need help to sim unlock

Hi guoyanchao ! Please here to check the requirements your device needs to meet in order to be unlocked. 

Have you been a Sprint customer? 


Ciara
Sprint Social Care
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Need Help? 
Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base.
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