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incoming calls don't ring but twice

Journeyman

incoming calls don't ring but twice

My wife and I both have Samsung Ativ S Neo phones and when mine has an incoming call it rings several times the goes to voice mail.  Her rings twice and then goes to a voice announcing the callers name.  How or what do I need to do to her phone to make it stop saying the callers name and just ring.  Any help is appreciated.

Thanks

c o holt

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