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Can't receive calls

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Journeyman

Can't receive calls

I have the Samsung Galaxy S7 and I cannot receive calls for the last couple days.  Calls go straight to voicemail.  I've done everything online support has asked me to. I went to the sprint store today and they told me that it was a tower problem and they have no idea when it will be resolved.

2 REPLIES 2
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Journeyman

Re: Can't receive calls

Do you, by chance, have a Sprint Magic Box?

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GrandMaster

Re: Can't receive calls

this thread was created just about a year ago. they were assisted in another thread they created.

 

 

as for the Magic Box..it only helps with the data side..not the voice side. for that you would need the Airave.

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