No matter what I've tried with a stock Galaxy Tab, I cannot get VPN connectivity to work.
I've tried the OS's VPN setup, and other 3rd party apps to no avail. Connection to my VPN just hangs for a minute then fails. (It's a Microsoft VPN.)
There is nothing blocked on our work's VPN, as I can connect to it with various other devices, including my Sprint EVO Shift (which runs the same Android 2.2 OS that the Tab does.)
After numerous phone calls to Sprint's "advanced tech support" for the device, noone even understands what VPN is, let alone make an attempt to troubleshoot my issue. Can anyone shed some lght on my issue?
So far I've done the following:
So, I'm pretty much getting a schluff off from all parties...
Sprint sens me to -> Samsung sends me to -> "Google" ( I dunno even where to start with tech support for Android 2.2 that has a manufacturer's layer of modifications, where I have identified the issue to be at. I'm pretty sure if I'd ever get to an Android tech support or programmer, they'd eventually come to the same conclusion as I have. )
If I don't get any resolution within the next few days, looks like the device will be returned. Boo!
As I have recieved no return call fro Samsung as promised, I have returned this device. Certainly bummed out about the lack of support on such basic functionality, and this will definitley make an impact on my future Sprint & Samsung dealings.
You and all VPN users (thousands of enterprises) are basically hosed. Neither Google nor Sprint have stepped up to accept responsibility for this failure. We know of no one who uses Android and Sprint who has successfully established a VPN connection. Which is also disrespectful of students who need to connect to school Servers.
We would very much like this issue resolved as thousands have reported the exact same problem with Sprint and Android. Someone? Anyone? Care to help your customers??
Samsung should be the one resolving this a problem with all versions including wifi only. Samsung should not realease a broken product and then ignore such a problem. The mic does not work either when using sip. I'm returning mine.
Just upgraded my wife's HTC Evo 4G to android 2.3 and tried the VPN (PPTP to a windows VPN server) and I was able to connect and actually access my linux servers until I disconnected.
Before the upgrade (android 2.2) I was able to connect but unable to access my servers or I would be able to access for a few seconds before losing connectivity. I currently have a samsung shift 4G running android 2.2 with the same problems. Needless to say I am now really looking forward to an upgrade to 2.3. Does anyone have any idea when the upgrade will be out?
Apparently this is a hardware issue. So unfortuntaely there is nothing you can do until Samsung sends out an update.
"VPN on the Galaxy Tab running 2.2 simply does not work. At least up to now.
Samsung tech support told me that they have no plans to fix it under 2.2 and IF there is an official 2.3, 2.4 or 3.0 update, the VPN will be fixed in those updates."
So first, you should probably check to see what kernel/update you have. Apparently this update/kernel is the first that went out that allowed users to connect via VPN:
Firmware 2.2, Kernel 18.104.22.168 root@SEI-28 #3
So if it's lower then that, update, then try to reconnect.