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Error Message when trying to dowload new GB27 update?

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Journeyman

Error Message when trying to dowload new GB27 update?

Has anyone else gotten an "error" message when trying to download the GB27 update? I loaded the "simple" downloader tool for my phone onto my desk top and when I go through the steps that are prompted it will start the download and then come back with an error message and won't continue. I am so fed up with the issue's that I am having with this phone that the chances I will ever do business with a Samsung or Sprint again are slim. Still having the problem with sporatic menu popping but I also have not had the chance to plan a day to drive to the nearest repair center. Although I did call and they said I would have to send my phone out to have the screen replaced. Unexceptable as far as I am concerned considering they are designated as a repair center. Contract or no contract I see my contact with the BBB coming very quickly.

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