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I'm having problems with my samsung exclaim


I'm having problems with my samsung exclaim

Everytime i go to the H section of my contacts, the phone the freezes and I have to take out the battery and start it up again.

and it doesn't charge, i first had problems charging it a few weeks ago and since then its been charging less and less. Today it stopped charging completely. I thought that maybe it was my charger and so i asked to see my brothers (he has the same phone) but his didn't work on my phone either. Is it possible to geta replacement because I'm getting fed up. I got this phone only a few months ago and its already acting up.

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