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I need help with picture messaging on the Samsung seek. . .

Journeyman

I need help with picture messaging on the Samsung seek. . .

I'm so confused, let me start by saying that it's really a good phone but when it comes to me wanting to send my pictures to my email, it wants to connect to the internet. For my plan we have to pay for internet but it says picture mail is free, what's up? D:

15 REPLIES
Journeyman

Re: I need help with picture messaging on the Samsung seek. . .

We are experiencing the same thing. Any answers would be great! Melissa

Master

Re: I need help with picture messaging on the Samsung seek. . .

Do you both have The "Messaging" plan Or "Data" plans?

Messaging plans, picmail is included(connects to data to send pics using messaging app, is included in plan),

Using email requires having the Data plan(Will incur data charges if you don't have a data plan).

Journeyman

Re: I need help with picture messaging on the Samsung seek. . .

Picture mail is free but you have to have data to send and receive pcitures to any phone, not just the Seek. If you dont want to add a data plan to the account consider buying a data cable and then you can transfer the pics from the phone to your computer.

Journeyman

Re: I need help with picture messaging on the Samsung seek. . .

So what's up with recieving pictures on this phone?  My plan has not changed in 4 years, yet my phone stopped being allowed to open pics.  I have to go home and use the Sprint internet site to do it.  Yet I'm able to send pics from my phone.  Does anybody know why this is?

Journeyman

Re: I need help with picture messaging on the Samsung seek. . .

That's one of the reasons I am considering switching from Sprint in the future. Technically picture messages are free through Sprint.com and viewing/sending them that way. I am the same way about avoiding accessing the internet on my phone as it is expensive. It's an unfortunate buzz kill for those who want to share pics without paying for internet.

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Journeyman

Re: I need help with picture messaging on the Samsung seek. . .

i am having the same exact problem...i dont get why they say picture messaging is free with the everything text plan but then it turns out you have to have internet in order to send it (thats not free)  i have never been with a cell phone company  where you have to use the internet to send a picture!

Journeyman

Re: I need help with picture messaging on the Samsung seek. . .

i had the seek for like 2 weeks.had alot of problems with sendin pictures to my email and myspace even tho i got the unlimeted data plan.never figured it out either.you would be better off gettin the samsung intercept.borderline android thats cheap.i got mine free off celluardeals.com. but the seek is a good chick phone i reckon lol

Journeyman

Re: I need help with picture messaging on the Samsung seek. . .

Found this out in the very beginneing when I started occuring data charges. Picture Mail also includes sending pictures from your phone through the upload feature in your picture albumns via My Places(Facebook, Photobucket, My Computer/Email, Snapfish, Youtube, Myspace...). However if you are going to send a picture as an attachment to another phone, this would occur as Data charges because it has to connect to the internet to send them. I am just satisfied with uploading pictures to my Facebook account. They are included as Picture Mail and I can do it right from my phone. Hope this helps.

Journeyman

Re: I need help with picture messaging on the Samsung seek. . .

Found this out in the very beginneing when I started occuring data  charges. Picture Mail also includes sending pictures from your phone  through the upload feature in your picture albumns via My  Places(Facebook, Photobucket, My Computer/Email, Snapfish, Youtube,  Myspace...). However if you are going to send a picture as an attachment  to another phone, this would occur as Data charges because it has to  connect to the internet to send them. I am just satisfied with uploading  pictures to my Facebook account. They are included as Picture Mail and I  can do it right from my phone. Hope this helps.

Master

Re: I need help with picture messaging on the Samsung seek. . .

Sprint's Everything Messaging plans include unlimited text, picture and video messaging at no additional charge. With these plans, there are no charges for data usage associated with using picture or video messaging. However, it has come to our attention that a few customers have received charges for data usage that may be related to picture messaging. Sprint is investigating these situations and in most cases has found that the data charges are being billed for other data usage, such as checking email, downloading ringtones or visiting Web sites. In a very small number of cases, charges of 4 to 9 cents per message are mistakenly being billed to the customer. Sprint is conducting testing to fix this issue for those customers affected. Customers on Everything Messaging plans who feel they have been mistakenly charged for sending or receiving picture or video messages should immediately report the issue to Sprint Customer Care at 1-800-Sprint1 in order for their usage history to be researched

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http://support.sprint.com/support/article/Know_if_you_will_be_charged_for_using_Picture_Mail/case-wh...

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Picture Mail Options (Included) Will not incure charges.

Picture Mail Phone Menu Options

  1. Take a picture from the phone.
  2. Select Options.
  3. Select a contact name, phone number, or e-mail address to send the picture.

Picture Mail Text

  1. Text message notification 'You have new Sprint Picture Mail'.
  2. Select the message.
  3. Open the link in the message to view the picture on the Picture Mail server.

Upload to Sprint Picture Mail Web Site

  • Picture Mail plan users only.
  1. Select Picture Mail option on the phone.
  2. Upload the picture from the phone to an album.

Post to Service Menu Option

  1. Access Picture Mail on the phone.
  2. Choose Post to Service.
  3. Select a Web site type such as Facebook orMyspace.
  4. Continue with posting pictures.

Data Usage Options (Not Included with PictureMail) Will incure charges.

Compose e-mail with Picture Attachment

  1. Compose an e-mail from the internet web browser or e-mail application on the phone. (AOL, hotmail, Yahoo!, etc).
  2. Attach a picture from the phone.
  3. Send.

Pictures Using the Web Browser

  1. Access the Web browser on the phone.
  2. Locate Web pages such as social network sites like Facebook, Myspace, Youtube, and PhotoBucket.
  3. Log in to the Web page (if required).
  4. Post, view, make comments, or download pictures to the phone.

Web Browser to Find Pictures

  1. Access the phone Web browser.
  2. Type a URL or select an option such as google.com.
  3. Search the Web site for pictures.

Downloading/Viewing a Picture Using Web Browser

  1. Access the Web browser on the phone.
  2. Type a URL or select Digital Lounge.
  3. Locate the picture.
  4. Download the image and agree to any download charges that may apply.

Downloading a Picture from Text Message

  1. Access the standard text message (not notified as Picture Mail).
  2. Select the included URL.
  3. Purchase and download the picture from the Web site.
Journeyman

Re: I need help with picture messaging on the Samsung seek. . .

Thanks that really helped.

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