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Invaild sim error galaxy a40

Journeyman

Invaild sim error galaxy a40

Hello,
I purchased a new mobile phone a few days ago - a galaxy a40.
The device was purchased in Germany.
When I insert the SIM card I need to press puk.
The code I received from the cellular company does not work.
The SIMs work properly on the old mobile phone.
How do I fix the problem?
1 REPLY 1

Have you checked to make sure the phone is compatible with Sprint? You can do this at www.sprint.com/byod 

 

I can also look it up if you would like. If the device is compatible then you might need a new SIM for the phone. 

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