I am able to send and receive SMS messages as well as send MMS messages just fine. I cannot receive MMS via OTA though. When an MMS arrives, the automatic download fails and the message shows a "Download" button. When button is pressed, MMS download fails.
If I turn on airplane mode, turn on Wi-Fi and then connect to a Wi-Fi network, pressing the "Download" button will download the MMS just fine. How do I get MMS to download again via OTA?
Hey @jcrotert take a look at the recent update we got about this issue here
SeaWolf Sprint Community Manager & Customer Advocate Captain of the Vicious Cream-puff I encourage you to post your questions on the community, give Kudos when earned and always mark the correct answer as "Accepted Solution".