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Note 8 from tmobile isnt activating

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Journeyman

Note 8 from tmobile isnt activating

Hello,

I have bought a note 8 from tmobile and I have it unlocked and activated it on sprint network except it's not activating on the phone. I talked to many reps none helped. I have a compatible sim it just won't activate. The code ##72786# doesn't work and resetting the network settings doesn't work either. Help!!!

4 REPLIES 4
Wizard

Re: Note 8 from tmobile isnt activating

Hey there. I'd be happy to check this out for you. I'm going to private message you, to get some more info.

 


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Journeyman

Re: Note 8 from tmobile isnt activating

Even the community care reps weren't able to help

GrandMaster

Re: Note 8 from tmobile isnt activating

did they say why? usually its either due to the phone not being compatible, not on their list of accepted devices or it was not fully unlocked from the previous carrier.

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Journeyman

Re: Note 8 from tmobile isnt activating

No its eligible, it's just won't activate. I think because of software

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