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Pin # for screen unlock

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Journeyman

Pin # for screen unlock

My son forgot his pin number to unlock his phone. How do I get it or change it to a new one with out having to reset the phone and lose everthing?

Its a galaxy s ll

1 REPLY 1
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chefjewett22,

You can do several password attempts. Then the phone should prompt you with forgot password options.

Please let me know if this helps.

Thank you,

George M.

Sprint Social Care Team

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