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SAMSUNG RECLAIM

Journeyman

Re: SAMSUNG RECLAIM

You must have a bad battery.  I use my phone heavily and the battery lasts all day for me.

Journeyman

Re: SAMSUNG RECLAIM

I have had mine since Feb I think of 2010. I know if you go to home then settings then display then power save mode then yes it saves my battery life a ton! How ever if your in a dark area you can not see the keys and back light of screen is very dim. So then you need to change it back and when you are back in a lighted area you can switch it back to power save mode off. Now my battery if I use more then text and calls will DIE even on this mode with in a day. So you need a cable for pc/ laptop to charge it often if you do more then text and/or call on it and or a car charger/ wall charger.

My cell is very few times rebooted it's self, but I figured something crashed and that was why.

My cell has also done the keys and screen lighting up thing while locked with auto lock (sometimes the auto lock has failed too) and the power save mode does help with this not sucking my battery.

How ever I do believe the battery does have an issue(s) that may need to be fixed at some time with a better higher charge battery as any aps or even web on this model of phone suck battery life. It sucks they did not see this issue them selfs.

QWARY key pad needs letters added to the dialing keys or a pop up installed when you press them to tell you what letter is what key.

But as far as the phone its self. Its a great little phone. You can watch tv for free on it. See some web info some is to much data for the lil phone. You can also get free navigation on it I have used it once very decent nav. The texting and photo messanging is good. I can acess my emails and calanders from my cell. And so on. Plus its made eco friendly.

Thats my 2 cents, enjoy.

Journeyman

Re: SAMSUNG RECLAIM

I would return it to your local Sprint Store and see if they will trade you another one.  I had one that would do that, shut itself on and reboot over and over.  The tech at the Sprint said that a very few of the reclaim phones had this defect.

Journeyman

Re: SAMSUNG RECLAIM

Mine did that for a couple of days when it was brand new but has worked fine every every day since then.

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Journeyman

Re: SAMSUNG RECLAIM

My reclaim yesterday was working fine then all of a sudden the screen went black and now won't turn on or take a charge. I have also had problems with the phone resetting and freezing on its own. This is one of the worst phones I have ever owned.

Journeyman

Re: SAMSUNG RECLAIM

My samsung reclaim has worked fine since i got it in september 2009. Then yesterday out of nowhere the screen goes black and i try flipping it up and down and both screens are black. My phone still recieves calls and txts but i cannot see anything. I want to know what happened? I have not dropped it in water or anything like that so im thinking it must be a defect. I do not know what else would have caused this kind of damage to the screen. Any advice or ideas? they would be greatly appreciated. Thank you.

Journeyman

Re: SAMSUNG RECLAIM

i am having the same with my battery i love the phone but the battery sucks

Journeyman

Re: SAMSUNG RECLAIM

i had the same problem so i got a new one and its been working fine every since

Journeyman

Re: SAMSUNG RECLAIM

No you are not alone and it will get worse this is the second on that I have owned. I sent a message yesterday and the phone shut off the battery was at full life. I know its not the battery because I still had the old Reclaim in my car and I immediately placed the battery in it and it turned right on. the phone now cuts on then shuts down by itself in a constant reboot state if you take it in demand another phone.. I will be going to the Sprint store tomorrow to try to resolve this issue if they cant do anything about it I will be starting aYoutube vid to show my displeasure check for Samsung Reclaim by Sprint POS..

Journeyman

Re: SAMSUNG RECLAIM

I am having the same problem with the battery....no life to speak of...when charging the phone gets very hot and the a message comes on the screen instructing me to stop charging battery because temp has reached 100 degrees.  I had the battery replaced and the same thing is happening.  The phone was recently replaced because my other phone fried while charging, is there any recourse, please email me at kemmanuelli@yahoo.com if you have any answers.  Thanks

Journeyman

Re: SAMSUNG RECLAIM

Mine shuts off by itself too. ALOT. sometimes it wont even turn back on. it also turns off when i send texts and often doesnt actually send the text. i have to take the back off and remove the battery a few times before it turns back on.

Journeyman

Re: SAMSUNG RECLAIM

Ok see what happens you say something nice about something and boom you jinx yourself.

Its been 3 reclaims now and still having this same issue you are all having. I and my tech hubby think it's something to do with a update we got from the phone possibly a bug/ glitch in the code in either sprint or samsungs softwear or hardware. With out taking it apart we may never know. Here goes my 3rd in a month now.

Going to store tomorrow and see if they will help me as I spent 3 + hrs tonight trying with local stores, customer service, insurance, advanced something, tech support, supervisors and so on!

Still phone keeps doing same old thing it did when I took it in to their repair store just days ago and THEY gave it a good bill of health with battery and phone. Battery keeps saying its charged and green light is lit and I disconnect then tell it to remind me next time when its finished as I always do (tried car and house charger same things) and then an hr later no use its down to 2 bars from 4? I have it on super power saving mode as well as blue tooth not enabled unless in the car and driving then I turn on GPS/ blue tooth and connect. So this is also not the issue. I also have tried myself hard reboot, so did repair store, nothing! Updated it a total in 6 months, 10 times now.

I always keep it in a case, never near water or liquid or drop or damage it. I also always have this same scratch even while in the case made for it but I think its from the cases velcro and its often hits that part when I open it and slide it down to use it.

Before these odd annoying issues; I <3'd my phone! I wish they would find the issue and fix it for us all. I am sad I don't dislike the phone at all just find it annoying when I go to make a call it reboots or mid in hold on a call to drs or cable company's then have to redo it and use and waste so many minutes now every month. I want my old phone back that held a charge and did not flip out and get so manic.

I also have freezing up acting odd issues too.

They said I may get a different one but its possibly I am guess this sanyo one and honestly if they could just fix this one error I would keep the phone. Sucks 3 they have now broken but that really are not and are just having an error in their code.

Oh yes some of the CS can suck it esp the old jerk whom I told my husbands phone was low battery from calling so much from this 3 + hrs (not joking) with people and non stop almost. He was hr 2.4 of 3.5, and wrote I the customer was rude and angry at him and I hung up. BS! I told him I was trying to find the charger for 3 mins I kept saying please hold on I cant find my husbands charger I am looking for it. I even said at the first part when it beeped saying low battery on his phone, sir I may get disconnected I am sorry if we do please call me back on my cell my husbands is dying and over and over again for 3 mins he would talk still, all while I looked all over a 2,000 + sq ft house for a small plugged in charger as I did not want the phone to die and he says I hung up on him? So yes suck it! They also cant keep anything straight so do not believe them at all. I'd trust them as much as the devil at this point.

Message was edited by: mlspirit

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