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Samsung S8 is not registering to Sprint network

Journeyman

Samsung S8 is not registering to Sprint network

Yesterday I brought in Samsung S8 to Sprint and according to everybody the phone is 100% compatible. Unfortunately the number that is meant to work with that phone is not able to register on the network, or with my new Note 9. When I insirt another number I'm able to use the phone. The tech support tried everything so I think the problem is caused by the way the number was set up by Sprint NOC team. Please help.

1 REPLY 1
Wizard

Re: Samsung S8 is not registering to Sprint network

Good morning @knite77. Let me see what I can do to get this figured out for you. PM me your imei number, and I will take a look into things.



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