I got this email from Samsung that clarifies the trade in program:
Details for Sprint customers
Thank you for being a loyal Note customer and for your recent Note8 purchase. We’re glad you were able to take advantage of the special $425 Trade-In offer we extended only to former Note7 owners and want to take this opportunity to make sure you’re fully aware of the promotion details. We have worked with Sprint to provide the below clarification:
Please note that the $425 trade-in promotion from Samsung is not an offer from Sprint and it is not combinable with any other Sprint offers. The offer requires trade-in of your current device and does not excuse you from any current contractual equipment installment billing, 2-year contract or lease payment obligation due to Sprint.
Here are a few things to keep in mind if you have a current device agreement or your Sprint services are cancelled:
We recommend that you use your My Sprint Mobile app to review your device agreement details or go to sprint.com/mysprint and sign in to view your documents online and assess what options you have available.
Samsung Customer Care
Wwell I am on a 2 year contract with a S7E and recently purchased a iPhone to trade in. I figured I'd get the Note 8, trade in the iPhone and then sell the S7E since it's not a lease and I plan on continuing my contract.
Anyone see issues with this because I already pre-ordered the phone through Samsung.
slowrey, by getting another phone when you currently have a 2 year agreement, an early termination fee may apply. Did you buy the Note 8 at the full price or via a monthly agreement? Please send me a Private Message, just click on my name and select "Send a Message" so we can take a look at your account. Include your name, phone number and account PIN.
slowrey, I see you already sent us a private message. We can continue our conversation offline. See you there!
Did the CEO of Sprint lie to the public when he said that you could trade-in your Note 7 to any device ? No one at the Sprint number seems to know this, and the stores won't even talk about it. The letter had no expiration date on it. I know the CEO wouldn't lie. Why won't Sprint trade me for a Note 8 ? I am getting my information together to write the CSPC due to Sprint will not honor what Sprint said they would do. I really would rather not go through the hassle.
Hello speedbugy, we would like to review your case. Please check your inbox and reply to the private message that I just sent you.