6 days left in March and it still baffles me how all these social media sites have info on all the unlocked versions getting One UI/Android Pie months and days before the release but I can't rely on Sprint to give me one. Eventually Sprint will email/call/chat with someone other than the person in the cubicle next to them to find answers. Here's how bad Sprint is. I asked about the Pie update and they almost told me verbatim the same thing a tech site posted. Guess he didn't care to read that it was for the international version and not the Sprint version. Told me the update was rolling out right now (at the time I asked) and should get it within a couple of hours due to network congestion. 1 month later- NOTHING!!!! I seriously can't wait for T-Mobile to take over this company.
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Hey bleezie. Please try the following for us and let us know if it helps improve things:
After that, please dial ##72786# to complete a reset.