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Touch screen no longer works

Journeyman

Touch screen no longer works

My touch screen no longer works on my phone. I have a Samsung sph-m380. Any ideas to help?

1 REPLY 1
Wizard

Re: Touch screen no longer works

lovexoxo1991,

Thank you for using Sprint Community to voice your questions and concerns.  I'm sorry to hear that the touch creen of your device is not functioning.  The first troubleshooting step I would try, would be to pull the battery out of your device and place it back in again.  After powering the device back on, test the solution.  If this is unable to resolve your issue, I would recommend taking your device to a Service and Repair Location so our technicians can diagnose your issue.

Sincerely,

Fergie_B

Sprint Technical Support

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