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Unable to make calls geterror message

Journeyman

Unable to make calls geterror message

Whenever I try to make a call all I get is the message "All circuits are busy". Everything else is fine. I did check and calls are not blocked on my phone - I have a Galaxy 9s+

12 REPLIES 12
Sprint Social Care S.M.A.R.T. Agent

Re: Unable to make calls geterror message

That sounds super annoyning. Let's see.
* Is this happening everywhere or just one location?
* May I have a couple cross streets and a zip code so I can look at the coverage and towers in the affected area.

 


Cat
Small Scale Farmer 

Pulling issue and planting solutions.
If I was able to plant your solutions, please accept and/or kudos the resolution.
Journeyman

Re: Unable to make calls geterror message

24301  Jefferson or Madison / 6th Street NW   thank you

Sprint Social Care S.M.A.R.T. Agent

Re: Unable to make calls geterror message

I'm seeing some open alerts in those areas. The towers are performing as expected though, with the issues. Have you done any troubleshooting? I recommend resetting the network settings. That will help ensure you are connected to the closest tower that is working properly. Let me know if you need the steps.

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Unable to make calls geterror message

Still doesn't work, probably need to try a hard reset. thanks for your help.

 

Journeyman

Re: Unable to make calls geterror message

PS - three other Sprint phones in the house work fine.

 

Sprint Social Care S.M.A.R.T. Agent

Re: Unable to make calls geterror message

You can try the hard reset. You may also updating the data profile, then go through the steps to reset the network settings again. Since it is just your phone, we may need to do some more troubleshooting with our tech support team.

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Unable to make calls geterror message

Ok I'll try those things and let you know

Sprint Social Care S.M.A.R.T. Agent

Re: Unable to make calls geterror message

Ok. I look forward to hearing back from you soon.

 

 

 


 


RedCruzr
Social Care 

Queen of Unlocks and Billing Questions. Samsung for Life!!
Kudos and Accepted Solutions are welcomed and appreciated.
Journeyman

Re: Unable to make calls geterror message

Well, it appears I am screwed. I have tried everything even a factory reset and I still only get the message that all cicuits are busy.   😒

Wizard

Re: Unable to make calls geterror message

I show that the towers in your area are being worked on, but that shouldn't make just your phone have issues.

 

Just to confirm you dialed ##72786# and tapped yes, and let the network reset run, correct?

 

 

Penguin
Social Care Rockstar
Kudos and Accepted Solutions are Welcome
Journeyman

Re: Unable to make calls geterror message

Yes, still no good. I am stuck at this point. The normal and even the regular extreme solutions haven't worked at all. I do appreciate all your help though

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