cancel
Showing results for 
Search instead for 
Did you mean: 

Unlocked Sprint Samsung Galaxy S7 Edge

Journeyman

Unlocked Sprint Samsung Galaxy S7 Edge

Sprint verified that my phone has been unlocked. I'm trying to sell my phone to an AT&T customer. When we tried AT&T SIM card at an AT&T store, it said Invalid SIM. I got both the Sprint Tech Support and AT&T Tech support on the line 3 WAY CONFERENCE. Sprint reps says it's been unlocked on their end. AT&T says it has not been unlocked. I tried the same with METRO PCS, still showing LOCKED on their end. I went back to AT&T and a rep suggested that SPRINT run a full unlock process on the phone for Domestic SIM card used. They said it might have only been unlocked internationally only...

2 REPLIES 2
Sprint Social Care

Re: Unlocked Sprint Samsung Galaxy S7 Edge

mhizzzz1,

Hello! Let's take a closer look into this. Please check your inbox, I've sent you a private message.


Kryshna
Sprint Social Care
Journeyman

Re: Unlocked Sprint Samsung Galaxy S7 Edge

I am heaving the same problem, and it's now being 9 days without service.   If you get it resolved please let metre know? 

Community News

Sprint S.M.A.R.T Agents
Sprint S.M.A.R.T Agent are here to help Monday through Sunday 6:00 AM CT - 6:00 PM CT. If you need to speak to an agent outside of these hours, please visit Sprint Chat