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Why doesn't my Galaxy S3 connect to my pc through the usb?

28 REPLIES
Master

Re: Why doesn't my Galaxy S3 connect to my pc through the usb?

TerAll,

Glad to see you found a solution. If there's anything else we can assist you with, let us know.

West
Sprint Social Care
Journeyman

Re: Why doesn't my Galaxy S3 connect to my pc through the usb?

My easy fix after reading all these posts was to go to the other room and unplug my original USB charging cable that came with the telephone and connect my phone to the computer (W8.1) with it.

That worked immediately!  What did not work, was a USB cable that came with an AT&T charger.

Thank you for all the posts.  Sprint user.

Journeyman

Re: Why doesn't my Galaxy S3 connect to my pc through the usb?

This is the one that worked for me!

Thanks

Open dialer

Dial ##3424#

Qualcomm USB Setting

Select MTP+ADB

OK

Home button

Message was edited by: RichBurke643

Master

Re: Why doesn't my Galaxy S3 connect to my pc through the usb?

MOgirl636

Do you have the latest software update on the computer USB hub? Can you try to connect the phone to another usb hub? Are you using the original USB cable that came with the phone?

Thanks,

Pamela
Sprint Social Care
Journeyman

Re: Why doesn't my Galaxy S3 connect to my pc through the usb?

I am having this problem and nothing is working.

Master

Re: Why doesn't my Galaxy S3 connect to my pc through the usb?

andriatexas

The steps Arjaes provided is correct. Please let me know if that helped.

Thanks,

Pamela
Sprint Social Care
Journeyman

Re: Why doesn't my Galaxy S3 connect to my pc through the usb?

According to Samsung Tech Support,

1) Power down the phone completely.

2) Remove Battery for over 30 seconds,

3) Reinsert the battery and turn on phone.

Plug in USB and connect to PC/MAC/Linux

Journeyman

Re: Why doesn't my Galaxy S3 connect to my pc through the usb?

I was having the same problem and a co-worker of mine helped resolve the issue.

First, be sure you have the SAMSUNG USB Dirver for Mobile Phones downloaded on your pc.  You can find the download on samsung.com or just do a Google search.

Second, you need to use a good USB cable, like the one that came with your phone.  The cable you have now may work good for charging, but the pinouts on generic cables don't work/aren't efficeint, etc.

I hope this helps!

Journeyman

Re: Why doesn't my Galaxy S3 connect to my pc through the usb?

Thanks STLBluesHockey for the info. I tried every other step on this blog and nothing worked until I got this post

Open dialer

Dial ##3424#

Qualcomm USB Setting

Select MTP+ADB

OK

Home button

Journeyman

Re: Why doesn't my Galaxy S3 connect to my pc through the usb?

I had the same problem but the original sprint post for download mode worked for me.