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"Cannot Turn on Wifi Calling Service" Error every time I try to activate Calling Plus

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Journeyman

"Cannot Turn on Wifi Calling Service" Error every time I try to activate Calling Plus

I have talked to various people and customer service representatives to help me with this issue and I get nowhere with them, I try to enable to Calling Plus feature on my device but when I do I instantly get the Error "Cannot turn on wifi calling service" and it is so annoying. I live in an error with slow data speeds and need to be able to use wifi calling and nobody can help me so I hope someone has had this issue and will be able to help me. Thank you 

52 REPLIES 52
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I am also having this problem on a new S8+ I received from TEP

 

I had this once before and I had to remove the Wifi calling service from my plan and add it back, but that doesn't seem to be an option anymore

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@DEFAULTDoTXBE wrote:

I am also having this problem on a new S8+ I received from TEP

 

I had this once before and I had to remove the Wifi calling service from my plan and add it back, but that doesn't seem to be an option anymore


PM me your number.

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Please add me to the list that can't activate calling plus. I have an S9 that it used to work on but no longer does. I have been trouble shooting with tech support for over a week with no luck.  Can you help me please? 

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Hi, 

My calling plus says "cannot turn on Wi-Fi calling service" after I initially got it to work .

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Check out alleninc02's post on this thread. Sounds like this will help. https://community.sprint.com/t5/Samsung-Galaxy-S-Series/Cannot-enable-CallingPLUS-on-my-S8/td-p/9701...

 

 

Penguin
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