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samsung exclaim audio problem

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samsung exclaim audio problem

ok i need some answers please.      ive had my samsung exclaim since august of 2009. now at 4/7/10, my exclaim wont let me listen to people talking to me. for example, i called my mom and no audio was coming through at all. then when i put it on speaker, i could barely hear. and it wasnt even clear, it sounded fuzzy. but all of the other audio works fine. like with youtube, videos, music, etc. its just my calls. i need to know how to fix this so can anyyone please help me solve this problem?

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