I recently added a contact and although I receive all the texts and pics they send, they don't receive any texts or pics that I send them. Any ideas? My number is not blocked in their phone. They get my phone calls and voice messages go through a little delayed. I have tried all the basics like deleting the contact, re-entering it, sending a text without saving the number as a contact, updating software and data plans, even called customer service. I have a reclaim by the way.