Hello fishergurl11, if you are not able to determine your password to unlock your Conquer then you will have to reset your phone to factory default. This will eraall data from your phone, While power is off, press & hold the Volume down + Power button until you see android system recovery. the android system recovery screen use volume keys to highlight wipe data, press power button to confirm, use volume keys to highlight yes, then press power, this will take phone back to initial state.
I followed all those steps but when I highlighted wipe out, it didn't give me the yes option...it just showed a box with an arrow pointing out. What do I do now?
What's your phone model? If you forget the phone security password then try default code like 0000 or 1234 to reset it .If it doesn't reset your mobile then visit Unlocking4free.com here they provide master reset code for some Nokia DCT phone and Alcatel old mobile models at free of cost. using this code you can reset your mobile and again set a new password.
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I have the I5s phone and i also forgot my password to unlock it. Anyone out there could help it would be awesome. this is the first time I have done somehting like this. Thanks to anyone who can help.