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Boost Sph D710 Epic 4g Touch shuts off randomly, please help

Journeyman

Boost Sph D710 Epic 4g Touch shuts off randomly, please help

I have changed the battery, I have send it to samnsung repair center it still does it, it shuts down randomly, i dont have to remove the battery like other cases i read here here on the forum but still it is very anoying.

Please help maybe i should change the os version ?

boost wont change the phone, samasung repair center says that i have to send it in again,

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3 REPLIES 3

Re: Boost Sph D710 Epic 4g Touch shuts off randomly, please help

nicolae,

What software version are you running?

Also have you gone into one of our service and repair center and have one of the techs look at it in person? http://bit.ly/L46GY8

Thank you,

George M.

Sprint Social Care Team

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Journeyman

Re: Boost Sph D710 Epic 4g Touch shuts off randomly, please help

No i didnt, when i called boost mobile customer care they said that i shoud send to samsung repaired center.

Today i have rooted my phone with HOPE that this will help anyhow

See attached a screenshot2013-02-12 16.13.11.png

Re: Boost Sph D710 Epic 4g Touch shuts off randomly, please help

nicolae,

I do apologize for the delay in response.

If you spoke with boost mobile who is your current service provider, and that is the advice they gave you. It might be your best bet.

You do get a warranty with the device manufacture. However, to let you know rooting your device would void your warranty with the device manufacture.

Thank you,

George M.

Sprint Social Care Team

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