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Can't do a hard reset and I NEED TO ASAP

Journeyman

Can't do a hard reset and I NEED TO ASAP

I go to the menu where you are supposed to start the reset but nothing happens when I press the power button (enter).  Any ideas on what I can do?

1 REPLY 1
Wizard

Hi there JeffVicars

Are you looking to hard reset your phone and delete all information from the phone? If so, follow these steps to perform a hard reset with the hardware (http://bit.ly/VgrO1y) or thru your phone's menu options (http://bit.ly/VgrLD0).

If you require further assistance, just let us know.

Ruth E

Social Care Team

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