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Galaxy S2 is not charging properly or allowing me to see call logs?

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Journeyman

Galaxy S2 is not charging properly or allowing me to see call logs?

Starting the following my phone stopped charging at the pace that it did previously. Also it is not allowing me to open up my "Contacts" or "Phone" tab. It goes to a blank screen and freezes until I hit the "Home" button. I've tried restarting the phone and also removing the phone battery for at least 30 minutes. Nothing seems to be fixing the problem. The phone, to my knowledge, hasn't been dropped or been in contact with water.

Help!!

1 REPLY 1
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Wizard

terralriemer


Thanks for stopping by the Community. Sorry to hear about the device issues you're having. You've started with great troubleshooting steps, however the concerns you're experiencing require additional assistance from a technician. Please visit your local service and repair center (http://sprint.com/storelocator) for a store near you. Thanks.

Ruth E

Social Care Team

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